Circle

Forecourt of the future
Much more than refuelling

At a recent conference held by Palmer & Harvey in Luton Hoo Estate, Robert Onion, Chairman of Circle spoke about the forecourt of the future. As the UK’s largest delivered wholesaler and supplier to over 70 per cent of the country’s petrol stations, Palmer & Harvey is uniquely placed to see how motoring, purchasing and lifestyle habits are changing.

We are also seeing this shift in consumer trends & attitudes to fuelling. We believe that retailers should think about meeting needs of consumers in the future. The service station experience and environment has changed little in the past 40 years, in some respects it is less appealing with the removal of attendants in the 70’s. Often there are poor service & hygiene standards.

Nearly every other retail experience has been transformed from supermarkets to banking, whilst fuelling is still referred to as a ‘distress purchase’. Our future concept looks at reversing the roles of fuel & convenience, positioning the retail hub at the front of the site to benefit from passing trade in urban locations by making access simple for both pedestrians and drivers.

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